freshwatercup

At Freshwater Cup, we strive to make your shopping experience as smooth and secure as possible. Whether you’re purchasing our innovative water bottles, versatile collapsible cups, or stylish dining sets, we are committed to offering you a seamless and hassle-free payment process.

Accepted Payment Methods

We accept a variety of payment methods to cater to your convenience and security. These include:

• Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Your card information is securely processed through encrypted channels to ensure your details are protected.
• PayPal: For added convenience, we also accept payments via PayPal. With PayPal, you can easily check out using your PayPal balance or linked bank account, ensuring a quick and secure transaction.
• Digital Wallets: We accept popular digital wallets like Apple Pay and Google Pay, allowing you to make payments swiftly with just a few taps.
• Gift Cards: If you have a Freshwater Cup gift card, you can apply it to your purchase during checkout. Simply enter the gift card code, and the amount will be deducted from your total.

Currency

All transactions are processed in USD (United States Dollars). If you are purchasing from outside the United States, please be aware that your bank or credit card provider may charge you additional currency conversion fees.

Payment Security

Your security is our top priority. We use industry-standard encryption and secure socket layer (SSL) technology to protect your payment information during transmission. We do not store your full credit card details on our servers, ensuring that your personal data remains safe.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email. This email will include your order details, including the items purchased, the total amount charged, and the estimated shipping time. If you do not receive this confirmation within a few minutes of placing your order, please check your spam folder or contact us at [email protected].

Payment Issues

If you experience any issues while making a payment, please double-check your payment information for accuracy. Should the problem persist, try an alternative payment method or contact our customer service team at [email protected] for assistance. We are here to help resolve any payment-related concerns as quickly as possible.

Billing Information

Please ensure that the billing information you provide matches the information on file with your bank or credit card provider. Any discrepancies may result in delays in processing your order.

Fraud Prevention

Freshwater Cup reserves the right to conduct security checks on any order to prevent fraudulent activities. If we detect any suspicious activity, we may reach out to you for additional verification or, in rare cases, cancel the order for your protection.

Changes and Cancellations

If you need to make changes to your order or cancel it after payment, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped may not be eligible for changes or cancellations.

Refunds and Returns

For information on refunds and returns, please refer to our Returns Policy. Should a refund be necessary, the amount will be credited back to your original method of payment within a few business days, depending on your bank or payment provider’s processing times.

Contact Us

If you have any questions or concerns regarding your payment or our payment policies, don’t hesitate to reach out to us at [email protected]. We are here to assist you and ensure that your shopping experience at Freshwater Cup is nothing short of excellent.

Company Name : SKY NNICE LIMITED

Email : [email protected]

Name : YIHUI ZHENG

Address : UNIT 441 100 UNIVERSITY STREET BELFAST BT7 1HE

Phone : 44 7452842278

Thank you for choosing Freshwater Cup! We appreciate your trust in our products and our service.