Shipping Policy

At Freshwater Cup, we understand that prompt and reliable delivery is just as important as the quality of the products you receive. That’s why we’ve designed our shipping process to be as seamless and efficient as possible, ensuring that your new water bottles, collapsible cups, and dining sets arrive swiftly and safely at your doorstep.

Free Shipping on Orders Over $39.99

We’re pleased to offer free shipping on all orders over $39.99. Whether you’re upgrading your hydration game or adding to your collection of portable dining essentials, you can enjoy the convenience of complimentary shipping when your purchase meets this minimum amount. It’s our way of saying thank you for choosing Freshwater Cup.

Flat Rate Shipping for Orders Under $39.99

For orders totaling less than $39.99, we charge a flat shipping fee of $8. This ensures that even smaller orders are delivered with the same care and attention as larger ones. We believe in transparency, so you’ll know exactly what to expect in terms of shipping costs before you complete your purchase.

Processing and Delivery Times

Once your order is placed, we work diligently to process and ship it as quickly as possible. Orders are typically processed within 1-2 business days. After processing, you’ll receive a shipping confirmation email with tracking details, so you can follow your package every step of the way.

Delivery times vary based on your location, but we strive to ensure that all orders arrive within 5-7 business days after they’ve been shipped. Please note that during peak seasons or holidays, there may be slight delays, but we will always keep you informed.

International Shipping

Currently, we focus on providing the best shipping experience within our primary service areas. If you’re interested in international shipping, please reach out to us at [email protected] for more information. We’re happy to discuss potential shipping options for your location.

Order Tracking

As soon as your order is on its way, we’ll send you a confirmation email that includes tracking information. This allows you to monitor your shipment and know exactly when to expect its arrival. If you have any issues with tracking or delivery, our customer service team is here to assist you.

Need Assistance?

If you have any questions about our shipping policy or need help with a specific order, don’t hesitate to contact us at [email protected]. We’re committed to ensuring that your experience with Freshwater Cup is smooth from the moment you place your order to the day it arrives.

Thank you for choosing Freshwater Cup. We’re excited to be part of your journey toward more sustainable and stylish hydration and dining solutions.

Contact Us

Company Name : SKY NNICE LIMITED

Email : [email protected]

Name : YIHUI ZHENG

Address : UNIT 441 100 UNIVERSITY STREET BELFAST BT7 1HE

Phone : 44 7452842278